Question 1

Can my manager or staff use Amello too?

Accepted Answer

Not yet. Today each Amello account belongs to one Google login.

Question 2

Is my data safe with Amello?

Accepted Answer

- Your connections to Instagram, Facebook and other apps are stored encrypted.
- Your Rista login details are never stored.
- Your customers' phone numbers are kept only in scrambled form.
- After a post is published, Amello deletes the full photo or video from its storage and keeps only a small preview for your history.
- Your business data is never shown to other restaurants.

Question 3

How do I disconnect an app?

Accepted Answer

Go to Connected Apps and tap Disconnect on the app. You can reconnect any time.

Question 4

How do I delete my account?

Accepted Answer

Go to Settings, choose Delete my account and type DELETE to confirm. Amello disconnects all your connected apps and removes their access, removes your conversations and your business details, then signs you out. To ask for your data to be deleted, you can also email privacy@amello.ai with the subject "Data Deletion Request". Requests are handled within 30 days.

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